At Tamuh, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.

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1. Information We Collect

   We may collect the following personal information:

   • Contact details: Name, email address, and phone number (if provided)

   • Booking information: Session dates, time preferences, and messages related to your booking

   • Payment information: Processed securely via third-party providers (Stripe, PayPal, etc.)

   • Communication data: Messages sent through contact forms or during Discovery Calls

   • Technical data: IP address, browser type, and website usage (via Google Analytics and Meta Pixel)

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2. How We Use Your Information
   We use your data to:

   • Process and confirm your bookings and sessions

   • Communicate with you about appointments and services

   • Send important updates or reminders

   • Improve our website and services (through analytics)

   • Comply with legal obligations
     We do not sell your personal data to third parties.
      

3. Legal Basis for Processing
   We process your data based on:

   • Your consent (e.g., when you fill out a form or book a session)

   • The performance of a contract (processing your booking)

   • Legitimate interests (improving our services and website)
      

4. Data Sharing
   We only share your data with:

   • Payment processors (Stripe, PayPal) for secure transactions

   • Zoom (for online sessions)

   • Google Analytics and Meta (for anonymous website analytics)
     All third parties are required to keep your data secure and use it only for the purposes we specify.
      

5. Data Retention
   We keep your personal data only as long as necessary for the purpose it was collected. Booking-related data is usually kept for 2 years after the last session for accounting and legal reasons.
    

6. Your Rights
   You have the right to:

   • Access, correct, or delete your personal data

   • Withdraw your consent at any time

   • Object to the processing of your data

   • Request data portability
     To exercise these rights, please contact us at tamuh@posteo.de
      

7. Cookies and Tracking
   We use essential cookies for website functionality and analytics tools (Google Analytics, Meta Pixel) to understand how visitors use our site. You can manage your cookie preferences through your browser settings.
    

8. Security
   We take reasonable technical and organizational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.
    

9. Changes to this Privacy Policy
   We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Last updated” date.
    

10. Contact Us
    If you have any questions about this Privacy Policy or how we handle your data, please contact us:
    Email: tamuh@posteo.de